Shipping policy
Shipping Coverage
We deliver all over India.
Big cities. Small towns. Remote villages. We try to reach everywhere.
It doesn’t matter if you’re in Delhi or a small town in Assam — we’ll ship it.
You don’t need to worry about where you live.
As long as your pin code is serviceable by our courier partners, we’ll get it to you.
Right now, we only ship within India.
No international orders yet.
If that ever changes, we’ll update this page and let our customers know.
Delivery Partners
We don’t deliver orders ourselves.
We use trusted courier services to do that job.
These companies are known for delivering safely and on time.
We pick our partners based on their speed and reliability.
They’ve handled thousands of orders across India.
Their job is simple — to bring your Hargun Nightwear order from our warehouse to your doorstep.
They scan the package, assign a tracking number, and handle the rest.
We stay in touch with them throughout the process to make sure things go right.
Order Processing Time
As soon as you place an order, we get to work.
Your item goes into packing.
We check if the size and item are correct.
We fold it neatly and prepare it for dispatch.
Usually, this takes 1 to 2 business days.
If you order on a weekend or a public holiday, there might be a slight delay.
Orders placed after 6 PM are processed the next day.
During festive seasons or big sales, we get more orders — so packing might take a bit longer.
But we always try to ship as soon as we can.
Delivery Time
After dispatch, the order reaches you in 3 to 7 working days.
Sometimes it’s quicker, especially in metro cities.
If you live far from major hubs, it may take a little longer.
We’ll keep you updated through tracking.
If there’s a strike, weather problem, or holiday, delivery could be delayed.
We’ll inform you in those cases.
Our goal is always to get your package to you as fast as possible.
We care about your time, and we hate delays too.
Tracking Your Order
Once we ship your order, you’ll get a message.
It’ll have a tracking link or ID.
Click the link to see where your order is.
You’ll see when it was picked up, where it is now, and when it’s likely to arrive.
You don’t need to guess or worry — just check the link.
Tracking updates usually come in real time.
Keep an eye out for courier calls or updates.
Sometimes, they may call to confirm your location.
Please answer or call back to avoid failed delivery.
Shipping Charges
Shipping charges vary.
They depend on your location and how much you’ve ordered.
We try to keep it fair and affordable.
All charges are shown clearly at checkout.
No surprise fees.
Sometimes, we run free shipping offers.
If your cart meets a certain value, shipping might be free.
These offers will be visible during checkout.
You’ll always know what you’re paying for.
Address Accuracy
Double-check your address before placing the order.
Make sure your pin code, building name, and phone number are correct.
Include nearby landmarks if possible.
A wrong address can cause big delays.
If the courier can’t find your home, the package might return to us.
We can’t be responsible for errors in the address you gave.
If a return happens because of a wrong address, you might need to pay for re-shipping.
So take an extra minute and get those details right.
Failed Deliveries
Sometimes, couriers can’t complete the delivery.
Maybe no one was home.
Maybe your phone was unreachable.
Maybe the address was unclear.
In such cases, the courier may try again.
If delivery still fails, the package comes back to us.
When we get it, we’ll contact you to ask what to do.
If you want it re-shipped, we’ll send it again — but you may need to cover the cost.
Best option? Make sure someone is available when the delivery is expected.
Delivery Delays
We try to deliver fast — but delays can happen.
Heavy rain, public holidays, strikes, or traffic jams can slow things down.
These issues are rare but possible.
If your order is stuck, let us know.
We’ll speak to the courier and find out what’s going on.
If needed, we’ll help file a complaint with the delivery company.
We’ll keep you updated till it’s sorted.
We hate delays too — and we always try to fix them fast.
Special Requests
Want a note added to the package?
Need delivery held for a certain date?
Tell us before the order is shipped.
Once it’s packed and out for delivery, we can’t make changes.
Email us or send a WhatsApp message right after you place the order.
We’ll do our best to help.
But it only works if we get your request early.
Don’t wait too long.
Need Help?
f you ever feel stuck, we’re here.
We don’t leave our customers hanging.
Just drop us an email at care@hargunnightwear.com.
Or send us a message on WhatsApp.
We usually reply fast — and we try to solve problems without too many back-and-forths.
If you didn’t get your order.
If the tracking isn’t updating.
If you made a mistake with your address.
Let us know.
We’ll sort it out together.